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Companies are obsessing with “Customer Service”. In the digital age “User Experience” is a must. How about your people? How about their and your experience? We no longer can use old HR practices and global pandemic only proved how important employee experience is.
Ben Whitter is a pioneer and a world-leading figure within EX, best-selling author and sought after speaker and in this episode, we are going to learn more about EX and what can managers do to create a top-notch experience whilst working for you.
As Ben says: “Experience is everything. From pre-hire to retire, using the experience as a lens, we can maximize all the interactions an individual has with an employer over the long-term to create a deep sense of belonging and co-create high performance and stronger business outcomes
To reach out and learn more from Ben, please visit:
Website: https://www.benwhitter.com/
LinkedIn: https://www.linkedin.com/in/benwhitter/
Twitter: @BenWhitterEX
Grab Ben’s book ” Employee Experience: Develop a Happy, Productive and Supported Workforce for Exceptional Individual and Business Performance https://www.benwhitter.com/the-book
