When I think of Raf, I think immediately of a coach. A man who is invested in the development of others through listening and sharing ideas and understanding. A man who cares about others intensely without any expectation of something back in return, a man who will give of himself to help others find their route map to success with the power of a GPS.

As a seasoned coach myself I look to surround myself with people who will challenge my thinking and help me grow and when I meet with Raf for any event, be that co-facilitating a workshop, at a networking event or just for coffee, I know I will walk away with something to reflect on.

As a facilitator, Raf is insightful and challenging in equal measure, he will support his learners on their journey whilst not being afraid to ask the tough questions. In the time I have known him, he has honed his skills, continually looking to” sharpen the saw”; for his own development and to pass it on to others. The desire to develop others was a trait that I grew to admire quickly. Asking the right questions is the key to digging out the right answers, knowing when to push and when to coax is a balancing act that many fall short on, not Raf.

The skill he uses to put his coaching clients at ease to facilitate the most positive response is something I have seen him grow through various methods. Initially, constantly seeking feedback on his own performance and learning to manage his own response to challenging feedback rather than allowing his emotional being take centre stage and deliver a reaction has been integral to the development of his incredible coaching style. To his thirst for knowledge, developing his own style to embed that knowledge in his own consciousness, ready to share it with others, that required a deep level of self-awareness which is rare to see.

Fundamentally, if you are looking for help in creating a feedback culture, it makes sense to seek out the help of somebody who has done just that. He is the F-Word coach you need to see if you want to move forward with your feedback strategy. That, and he is a bloody good bloke; it’s a great combination.

Kieron Bailey. Consultant and Co-Founder of EXP101

Raf’s ability to provide feedback and coach others how to do it’s top notch.

Skills that I have developed during the time I have worked with Raf, helped me take my career a few steps forward quickly, as my abilities to provide feedback and develop people around was recognised and rewarded. Everyone likes a quick pat on the back, but that itself won’t deliver the results that every business needs. We have to learn how to challenge people without demotivating them.

That’s where I recommend Raf! You will learn how to make feedback seems easy for everyone.

The best part is, that the same skills that I use at work are helping me at home. Feedback, after all, is always going to be part of our life.

Ruben Gonzales. General Manager at Ego Restaurant